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Privacy and safe use

This page gives practical product guidance. The current Privacy Policy and Terms of Use are the authoritative legal documents.

For everyone​

  • Use a nickname as your display name if you do not want your legal name shown.
  • Do not publish mission QR codes, pickup codes, password-reset links, or initiative access links.
  • Check the initiative and location before making a commitment.
  • Put only information relevant to the task in notes.
  • Report suspicious messages through the published contact route; adiuto will never need your password.

For initiative teams​

  • Publish organisational contact details, not a private address or personal phone number unless intentionally used for that role.
  • Collect only recipient information required for direct delivery and respect your organisation’s lawful process for handling it.
  • Do not place health information, case histories, residency status, or other sensitive data in public tasks, announcements, or general notes.
  • Approve members after verifying them through your normal team process.
  • Give each person the least access they need and review memberships regularly.
  • Create one personal, expiring scan-access link per ground volunteer; revoke it when no longer required.
  • Use honest operational reasons when aborting missions or calling off shifts. Those reasons are sent to supporters.

Account deletion​

Users can permanently delete their account and personal data from account settings. A sole initiative administrator must first hand over responsibility or archive the initiative. This prevents an organisation from being left without a responsible administrator.

Old platform data​

The new adiuto implementation uses fresh accounts and memberships. Do not assume that an old login, consent, role, or contact record remains valid. Re-register current people and republish only current organisational information and needs.